Last updated: July 13, 2026
By accessing or using PlanBatch (the "Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. If you use the Service on behalf of an organisation, you confirm you are authorised to bind that organisation to these Terms. Nothing in these Terms affects any mandatory statutory rights you have as a consumer that cannot be waived by agreement.
The Service is operated by:
Commerce Consulting Services SIA
Registration number: 40203320589
VAT number: LV40203320589
Registered address: Ganību dambis 11a - 1, Rīga, LV-1045, Latvia
Email: info@planbatch.com
PlanBatch is a web application that helps you create branded social media content (including images and carousels generated from your input and templates), manage templates and brand assets, schedule content, and publish it to connected social media platforms on your behalf. We may add, change, or remove features, integrations, and supported platforms over time.
You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account, and you must provide accurate and complete information during registration.
The Service may be offered under different plans, which currently include:
Payments and billing. Paid plans are sold through Freemius, Inc. (freemius.com), our authorized reseller and merchant of record. Freemius processes your payment, applies applicable VAT or sales tax, and issues your invoice; the charge on your statement will appear as FREEMIUS. Subscriptions renew automatically (monthly or annually, as selected at checkout) until cancelled. You can cancel at any time with effect from the end of the current billing period, using the links in your billing emails or by contacting us at info@planbatch.com.
If your subscription ends or you move to a lower plan, we do not delete your content or disconnect your accounts. Features and usage beyond your new plan's limits simply become unavailable (for example, scheduling or publishing while you have more connected channels than the plan allows) until you upgrade again or reduce usage to within the limits.
Plan limits, features, and pricing may change. For consumers, we will give reasonable prior notice of price changes affecting an active subscription, and such changes will not apply retroactively to a period already paid for.
You retain ownership of all content you create, upload, or generate using the Service, including templates, images, brand assets, article text, and post copy. You grant us a limited licence to store, process, and display your content solely to provide the Service to you.
You are solely responsible for your content and for ensuring you have the rights to use and publish it. You must not use the Service to create or distribute content that is illegal, infringing, defamatory, or that violates any third party's rights.
When you connect a social media account and schedule or trigger a post, you authorise us to publish that content, and any first comment you configure, to the connected platform on your behalf at or shortly after the times you specify. Scheduled posts are published in the timezone set on your profile, and are normally sent within a few minutes of the scheduled time rather than at the exact minute. You are responsible for ensuring your content and its publication comply with the terms of service, community guidelines, and policies of each platform you connect (including LinkedIn, Facebook, and Instagram).
Publishing depends on third-party platforms and their APIs, availability, rate limits, authentication tokens, and policies, all of which are outside our control. We do not guarantee that any post or comment will be published, published on time, published correctly, or remain available. To the maximum extent permitted by applicable law, we are not liable for any loss or damage (including lost revenue, missed opportunities, or reputational harm) arising from any post or comment that fails to publish, is delayed, is published incorrectly, or is later removed, restricted, or rejected by a platform. This section does not exclude liability that cannot be excluded under applicable law (see Section 14).
The Service relies on third-party providers, including cloud hosting and infrastructure providers, authentication providers (such as Google), and social media platforms and their APIs (such as LinkedIn, Facebook, and Instagram), as well as other providers we may use in the future. We do not control these providers. Their outages, errors, changes, deprecations, rate limits, suspensions, or termination of access may interrupt, degrade, or prevent the Service or publishing. If a third-party service stops making features or APIs available to us, we may modify or discontinue the corresponding part of the Service.
You agree not to:
The Service is provided on an "as available" basis. We do not guarantee that it will be uninterrupted, timely, secure, or error-free, and we provide no service-level or uptime commitment unless agreed in a separate written agreement. We may modify, suspend, limit, or discontinue the Service or any feature at any time. For consumers, we will use reasonable efforts to keep the Service available and to give reasonable notice of planned discontinuation of a material feature.
We are not liable for any failure or delay in performing our obligations caused by events beyond our reasonable control, including natural disasters, war, terrorism, civil unrest, epidemics or pandemics, strikes, failures or changes of third-party services or infrastructure, internet or hosting outages, cyberattacks (including denial-of-service attacks), power failures, or changes in law or platform policies.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. This does not affect the statutory conformity rights and other mandatory rights that consumers have under applicable law, which remain unaffected.
To the maximum extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or business opportunities, arising from or related to your use of or inability to use the Service, including any failed, delayed, or incorrect publishing.
To the maximum extent permitted by applicable law, our total aggregate liability for all claims arising from or related to the Service shall not exceed the greater of (a) the total fees you paid us for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) EUR 100.
Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for gross negligence or wilful misconduct, or for any other liability that cannot be excluded or limited under applicable law, including mandatory consumer rights.
To the extent permitted by applicable law, you agree to indemnify and hold harmless Commerce Consulting Services SIA and its officers, directors, and employees from and against any claims, liabilities, damages, losses, and reasonable expenses (including reasonable legal fees) arising from or related to your content, your use of the Service, your violation of these Terms, or your violation of any third-party rights or any platform's terms. This section does not apply to consumers to the extent such an obligation would be unenforceable under applicable consumer law.
If you are a consumer in the EU, you generally have the right to withdraw from a distance contract within 14 days without giving a reason. Because the Service provides immediate digital access, when you purchase a paid plan we will ask you to expressly request that we begin providing the Service immediately and to acknowledge that you lose your right of withdrawal once the Service has been fully performed. If you withdraw after performance has begun with your consent, we may charge a proportionate amount for the Service already provided. To withdraw, contact us at info@planbatch.com.
You may terminate your account at any time. We may suspend or terminate your account for a material or repeated violation of these Terms. Upon termination, your data will be deleted in accordance with our Privacy Policy, unless we are required by law to retain it.
We may update these Terms from time to time, including as the Service and its features and integrations evolve. For material changes, we will provide at least 30 days' notice (for example by email or an in-app notice) before they take effect, except where a change is required by law or for security reasons. Your continued use of the Service after the effective date constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the Republic of Latvia. If you are a consumer, you also benefit from any mandatory protections of the law of your country of residence, and you may bring proceedings in your local courts. Consumers in the EU may also use the European Commission's Online Dispute Resolution platform and, in Latvia, may contact the Consumer Rights Protection Centre (PTAC).
If any provision of these Terms is held to be invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
For questions about these Terms:
Commerce Consulting Services SIA
Email: info@planbatch.com